• Professionals
• The Corporation
• Patients
• Electronic Headquarters^*
• Research, Innovation & Teaching &
• The Foundation

• Directory of professionals
• Healthcare Services [+]
  • What services do we provide?  
• Non-healthcare activity and services [+]
  • Area of economy, finances, and property
  • Center for Integrated Common Services
  • Center for Information Systems
  • Corporate Communications Center
  • Customer Service Department (CSD)
  • Intranet-Web Commitee
• Professional Council [+]
  • Inst. Committee on Professional competencies
  • Inst. Teaching Committee
  • Inst. Training Committee
  • Inst. Committee for Clinical Guidelines
  • Inst. Committee of Technological Care Avaluation
  • Inst. Committee on Ethical Care
  • Inst. Research Committee
  • Committee on Electronic Clinical Histories and Hospital Documentation
  • Inst. Committee on Drug Therapies
  • Inst. Committee on Infectious Diseases
  • Inst. Mortality Committee
• Access to web-based e-mail

> Professionals > Non-healthcare-related activities and services > CSD

Customer Service Unit   The Customer Service Unit takes care of suggestions, complaints, and thanks with the aim of improving the quality of our services. You can be attended in person from  10 a.m. to 12 p.m. and from 4 p.m. to 5 p.m. Monday through Friday. This unit also provides information about patients' rights and obligations and living wills.     Patients' rights and obligations Guidelines for respecting religious plurality in hospital environments (Generalitat de Catalunya) [Pdf]